TML Travel Group - The Moneypenny Files

Monday — “Bookings, Brochures & Building Momentum” Monday opened with more positive news regarding our Iona Pilgrimage & Hebridean Heritage departures for 2027. Over the weekend, further bookings had arrived, this time for our April departure, adding to the growing momentum we have seen over recent weeks. More phone calls and emails followed throughout the morning, which is always an encouraging sign. There is a growing sense that people are not simply requesting brochures now. They are beginning to make decisions. And that changes everything. With enquiries, bookings and brochure requests all continuing to arrive, David and I took the decision to contact everyone who had expressed an interest in Iona. The aim was simple. Keep people informed. David prepared an email advising prospective guests about the recent increase in bookings and explaining that we were working hard to keep the website updated with the latest room availability across the departures. Naturally, I assisted...

Monday — “The Brochures Finally Arrive” Monday opened with some welcome news after the disappointments of last week. An email arrived from the printers with the message we had been waiting to see for what felt like considerably longer than necessary. The delayed Iona Pilgrimage & Hebridean Heritage brochures would be delivered today . The sense of relief at TML HQ was immediate. After weeks of planning, promotion, enquiries, brochure requests, production delays, revised delivery dates and more revised delivery dates, the finish line was finally in sight. Naturally, there was no time for celebration. Not yet. Whilst we waited for the delivery van to appear, David and I turned our attention to the growing list of prospective guests who had patiently awaited news of the brochures. Over recent weeks, interest in the programme had steadily gathered momentum, and we now had over 110 enquiries, brochure requests and expressions of interest recorded against just three departures. So the m...